Navigating a home purchase without a buyer’s agent is like hiking without a map—you might eventually get there, but it’ll be costly and chaotic. Many buyers underestimate how much work a buyer’s agent actually does. From day-one consultation to post-closing support, your role is packed with responsibilities.
If you’re an agent, broker, or transaction coordinator (TC), understanding every phase of buyer’s agent duties gives you a competitive edge—and improves client satisfaction.
This guide breaks down the buyer’s agent role from prep to post-closing with actionable insights for each stage.
Table of Contents
- What Is a Buyer’s Agent?
- What’s New for 2025?
- Why This Role Matters
- Duties by Transaction Phase
- Checklist for Agents
- FAQs
- Resources
- Conclusion & CTA
What Is a Buyer’s Agent?
A buyer’s agent is a licensed real estate professional who exclusively represents the interests of the buyer in a property transaction. Their duties include advising, negotiating, coordinating inspections, and ensuring the buyer’s goals and timelines are met.
They’re the buyer’s personal advocate—shielding them from risk and guiding them through the deal’s most technical stages.
According to the National Association of Realtors (NAR), 86% of buyers used an agent in 2023, and the trend is only growing due to rising complexity in disclosure, financing, and compliance.
Buyer’s agents also ensure that no legal or procedural stone is left unturned—especially in states with stricter disclosure laws like California and Florida.
What’s New for 2025?
Here’s what’s changed this year:
- Increased disclosure regulations in California and Florida
- NAR commission lawsuits have shifted compensation strategies
- AI-integrated property alerts are now common via platforms like ReBillion
- Digital offer tools reduce turnaround times by 30%
- More buyers requesting pre-inspections before offers
- Stricter mortgage underwriting timelines
- Rise in dual agency bans across multiple states
- Higher demand for neighborhood-specific expertise
Why This Role Matters
Every real estate transaction is a legal and financial commitment. If mishandled, buyers can lose money, time—or the home entirely.
- A buyer’s agent saves an average of $6,000 in negotiations (Zillow, 2023)
- Agents reduce time on market for buyers by 22% (NAR, 2024)
- In dual-agency or FSBO deals, buyers report 35% more post-sale regret
Your guidance helps clients:
- Avoid overpaying
- Understand contract terms
- Navigate disclosures and contingencies
- Keep the transaction on schedule
Real estate is becoming more data-driven. The agents who succeed in 2025 will blend local expertise with tech-enabled precision.
Duties by Transaction Phase
Before Showing Properties
Initial Consultation
- Discuss buyer’s needs, priorities, budget, and must-haves vs nice-to-haves
- Explain the buying process, agency agreements, and how commissions work
- Sign the Buyer Representation Agreement (where applicable)
Mortgage Pre-Approval
- Connect buyer with reputable lenders or mortgage brokers
- Help compile income, credit, and asset documents
- Explain how interest rates affect budget and buying power
MLS Search Setup
- Customize search filters for price, location, features
- Set up auto-alerts for new listings or price drops
- Educate buyers on the difference between list vs sold price comps
During the Home Search
Scheduling Showings
- Coordinate showings with sellers and listing agents
- Use apps like ShowingTime or Calendly to streamline appointments
- Prepare listing packets with key details and disclosures
Property Evaluation
- Offer insight on local appreciation trends and resale value
- Point out red flags such as foundation issues, old HVACs, or zoning restrictions
- Recommend licensed inspectors if deeper review is needed
When Making an Offer
Comparative Market Analysis (CMA)
- Pull at least 3-5 recent sold comps adjusted for square footage and features
- Analyze average days on market and competition levels
- Discuss escalation clauses or appraisal gap coverage if needed
Drafting & Negotiating Offers
- Write purchase agreement with contingencies (inspection, loan, appraisal, etc.)
- Advise on earnest money, close timelines, and included fixtures/appliances
- Negotiate repairs, price changes, seller concessions, and contingency removals
During Escrow
Inspection Coordination
- Book and attend general home inspection, pest, roof, sewer scope as needed
- Review inspection report with buyer and strategize repair requests
- Loop in TC to track contingency timelines
Repair Negotiations
- Draft Request for Repairs (RR) or Seller Credit Addendum
- Confirm licensed contractors are used for repairs when agreed
- Ensure seller disclosure updates if issues discovered
Financing & Title Management
- Confirm appraisal order and timeline with lender
- Troubleshoot issues like low appraisal or conditional loan approval
- Review preliminary title report and alert buyers to liens or easements
Escrow & Disclosure Review
- Double-check accuracy of escrow instructions and closing disclosure (CD)
- Help buyers understand pro-rated taxes, HOA fees, and impounds
At Closing
Final Walkthrough
- Confirm repairs were completed
- Check for new damage or removed appliances not allowed per contract
Closing Day Support
- Ensure wiring instructions are secure and funds arrive on time
- Attend signing (in-person or virtual) and explain final docs
Post-Closing Follow-Up
- Recommend local vendors: locksmiths, movers, cleaners
- Provide closing binder with copies of key docs
- Check in 1 week later to resolve any early move-in issues
Bonus: Building Relationships
Great agents don’t disappear after closing. Here’s how top agents stay top of mind:
- Send home anniversary cards or holiday gifts
- Offer annual home valuation updates
- Be available for tax deduction questions or refi referrals
- Ask for testimonials and referrals with genuine follow-ups
Checklist for Agents
Here’s your buyer’s agent checklist to ensure nothing falls through the cracks:
- 📍 Schedule an in-depth buyer consultation
- 📆 Verify mortgage pre-approval with lender contact
- 🔍 Customize MLS alerts and save searches
- 🏡 Tour homes and provide neighborhood insights
- 📊 Prepare CMA and discuss offer strategy
- 📅 Submit complete offer package and negotiate
- 🪜 Schedule inspections and review findings
- 📈 Coordinate with escrow, lender, and TC
- 🔍 Conduct final walkthrough with checklist
- 📢 Deliver post-closing check-in and value
FAQs
What’s the difference between a buyer’s agent and a dual agent?
A buyer’s agent works solely for the buyer. A dual agent represents both buyer and seller in the same deal, which can create conflicts of interest. Many states now require disclosure or prohibit dual agency altogether.
Do buyers pay their agent’s commission?
Typically no. Commission is paid by the seller via the listing agreement. However, 2025 updates in some states may shift part of this burden to buyers, especially in FSBO or rebated transactions.
Can I buy a house without an agent?
Yes, but you’re taking on legal liability, complex negotiations, and contract navigation alone. Without an agent, you miss out on professional guidance and negotiation leverage.
When should I contact a buyer’s agent?
Before you start browsing Zillow. An early consultation can align your search criteria, prep your finances, and avoid common buyer pitfalls.
Can a buyer’s agent help with new construction?
Absolutely. They can negotiate incentives, review builder contracts, and recommend third-party inspectors.
Resources
- NAR: Working with Buyer’s Agents
- HUD Home Buying Process Guide
- ReBillion’s Transaction Coordinator Blog
- ReBillion AI Platform
Conclusion & CTA
A great buyer’s agent isn’t just a tour guide—they’re your advocate, strategist, and transaction quarterback. Mastering buyer’s agent duties helps agents deliver five-star service and empowers TCs to anticipate next steps.
Want to streamline offers, deadlines, and communication? Try ReBillion’s transaction coordination platform or explore more tips on the ReBillion Real Estate Blog.
